How do I register as a new pupil?

You can register as a new pupil by clicking on Book Now/Register and then Register Now. Add all your details to the booking system and you will then be able to schedule lessons and pay online of you wish.

How do I cancel a driving lesson?

If your lesson is due to take place more than 24 hours ahead you can cancel your lesson online. Simply log in to your account, select the lesson you wish to cancel and a message will automatically be sent to your instructor advising of the cancellation. No charge will be made.If your lesson is due to take place within 24 hours you must contact your instructor to advise that you will not be taking the lesson. You will be charged for the lesson as if it had taken place due to the short notice given.

How long do Intensive Courses take?

Intensive courses usually take around 6 weeks to complete providing that a Theory test is passed on the 1st attempt.Your driving lessons can be scheduled so as to be spread out from the time of booking to the Practical Driving Test date. It is best not to cram all your lessons into one week before the driving test as this can cause information overload.

All courses are subject to test availability with the DSA and weather conditions, therefore if the waiting list for driving tests is long then this will ultimately impact the completion time of your course. Adverse weather can sometimes delay the implementation or completion of your course as the DSA will not conduct driving tests if safety is compromised e.g. heavy snowfall, fog etc. Where cancellations to driving tests are made by the DSA you will be subject to the DSA's timescales for re-booking.

Do you do automatic driving lessons?

Yes we do provide automatic driving lessons. Please ensure you state this when calling to book or select automatic if booking online.

I cannot make it to my lesson. 
Will I be charged?

If you cancel online or notify your instructor with at least 24 hours notice then no charge will be made.If you cancel within 24 hours you will charged the normal lesson rate as if that lesson had taken place.

Can I Have the Same Instructor for 
All My Lessons?

Yes.
When you open an account with us, you are assigned to an instructor and you will stay with them unless you request to change to a different instructor.

How do I book driving lessons?

When you first register with us we will take some personal details and create an online account for you where you will be able to book your lessons online 24 hours a day, 7 days a week.When your account is created you can use the Register/Book Now button on the Medusa website and select Book/Change Lessons.

If you are logging in for the first time, please select Account once logged in and check/update all your account details and change your password to one of your choice

Once you are successfully logged into the booking system you simply select the lesson type that you require and a selection of available dates and times will be shown. Select the lesson date and time that you require and it will be booked for you and an email confirmation will be sent out to your registered email address.

Who will teach me to drive?

When you first register with us we will gather some information about your circumstances e.g. when you are available for driving lessons, do you get days off work/college/school etc.We use this information to assign you to a driving instructor who's work shift pattern bets fits your needs. You will be advised at the time of booking the name of your driving instructor and they will usually give you a call before your first lesson to introduce themselves over the phone.

Do you charge for using Credit/Debit cards?

No,  we do not charge for using card payments

Do you do lessons in my area?

Currently we cover an area within 10 mile radius of Hastings, East Sussex.
If you are in an area that is not specifically mentioned on our website then please give us a call and we will check for you.

Are All Your Instructors Fully Qualified?

Yes.
All instructors working with Medusa School of Motoring are fully qualified DSA Approved Driving Instructors and have their green badge on display in the tuition car.

Do I Have the Same Car for Every Lesson?

Yes.
However, our instructors usually change their car every year or so we cannot guarantee that you will always be in the exact same car.

 
Call today for more information on   0800 644 1066   or   01792 870714
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