Privacy & Refund Policy:
General:
Medusa School of Motoring Ltd is committed to protecting your privacy and
maintaining the security of any personal information received from you.We
strictly adhere to the requirements of the Data Protection legislation in the UK
Your Information:
We will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never willfully sell, lease, or rent any of your or your business' personally identifiable information to any third party.
Collected Information:
Your personal information is collected through our contact forms only. This
website currently has no applications or programs that gather information from
your computer without your consent. Users are required to give us contact
information (e.g., your name and email address) and demographic information
(e.g., your postal code). Certain information, such as your email address, is
collected in order to verify your identity and for use in our records.
Information collected at this website is kept on our records only as long as is
necessary to provide requested services to our customers.
Statement:
The purpose of this statement is to explain to you what personal information we
collect and how we may use it.
- When you contact us to make an enquiry we ask for your name, address,
postcode, phone number, email address and driving licence number
- We use your personal information to improve our products/services and we
will only contact you if you have given us permission to do so. Permission is
assumed unless specifically requested otherwise.
- We do not sell/rent/exchange information with any third party for
commercial reasons
- We follow strict security procedures in the storage and disclosure of
information which you have given to us, to prevent unauthorised access in
accordance with UK Data Protection legislation
- We do not collect sensitive information about you except where you
knowingly provide it. In order to to maintain the accuracy of our database you
can check, remove and update your personal information by logging into your
account or emailing contact@medusasm.co.uk
with the changes required.
- If you have any questions relating to the privacy of your information
please email contact@medusasm.co.uk
- Credit and Debit card payments are processed via PayPal. Medusa School of Motoring Ltd do not store your card details when you make a purchase. For
information on PayPal's privacy policy please
click here
Cancellation & Refund Policy:
Medusa School of Motoring Ltd provide Driving Lessons to students. Where payment is
made via Credit/Debit Card, a refund will only be made where at least 24 hours
notice has been given in writing to the students instructor and the lesson has
not been completed. A student may give notice by text message, email or
telephone call however a student must receive confirmation that the lesson is
not being charged in order to qualify for a refund.
All cash bookings are made via the instructor and any refund request should
be made directly to him/her. Medusa School of Mooring accepts no responsibility
for payments made in cash directly to the instructor.
Refunds cannot be made for deposits secured against an Medusa School of Motoring Ltd Intensive Driving Course. These deposits are non refundable.
Any valid refund request will be processed by Medusa School of Motoring Ltd
within 3 clear working days of the request.
If you require a refund please contact you instructor in the first instance
or email contact@medusasm.co.uk
Page Last Updated:
4 April, 2012
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